Amoria Stores Privacy Policy
Effective Date: June 25, 2024
This Privacy Policy (“Policy”) describes how Amoria, a business operating under the name Amoria Stores (“we,” “us,” or “our”), collects, uses, and discloses your information when you use our website [website address] (“Website”).
1. Information We Collect
We collect several types of information when you use the Website:
- Personal Information: This includes information that can be used to identify you directly, such as your name, email address, billing address, shipping address, and partial payment information (e.g., last four digits of credit card number). You may provide this information when you create an account, place an order, subscribe to our newsletter, or contact us.
- Non-Personal Information: This includes information that cannot be used to identify you directly, such as your browsing history, IP address, device type, operating system, and geographic location. This information is collected automatically through cookies and other tracking technologies.
2. How We Use Your Information
We use your information for the following purposes:
- To process your orders, deliver your purchases, and handle returns.
- To create and manage your account.
- To send you marketing communications, such as newsletters and promotional offers (you can opt-out at any time).
- To personalize your experience on the Website, including product recommendations.
- To improve the Website and our services.
- To analyze trends and user behavior.
- To comply with legal and regulatory requirements.
3. Payment Information
We do not store your full credit card details. We use a secure payment gateway that adheres to PCI-DSS compliance standards to process your payments. We may retain a portion of your billing information, such as billing address and the last four digits of your credit card number, for order processing and fraud prevention purposes. This information will be deleted after [timeframe, e.g., one year] from your last purchase.
4. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Policy. For example, we will retain your account information and order history as long as your account is active. We will delete your personal information upon request or after [timeframe, e.g., two years] of account inactivity.
5. Data Storage and Security
We take reasonable steps to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no website or internet transmission is completely secure. We cannot guarantee the security of your information.
6. Sharing Your Information
We may share your information with third-party service providers who help us operate the Website and provide our services. These service providers may include fulfillment centers, marketing platforms, customer service providers, and fraud prevention companies. All third-party service providers are GDPR-compliant and have contractual obligations to keep your information confidential and secure.
7. Cookies and Tracking Technologies
We use cookies and other tracking technologies to collect information about your activity on the Website. Cookies are small data files that are stored on your device. They help us remember your preferences and track your activity on the Website. You can disable cookies in your browser settings, but this may limit your ability to use certain features of the Website.
8. Your Rights
Under the General Data Protection Regulation (GDPR), you have certain rights regarding your personal information. These rights include:
- The right to access your personal information.
- The right to rectify inaccurate personal information.
- The right to erase your personal information.
- The right to restrict the processing of your personal information.
- The right to object to the processing of your information for marketing purposes.
- The right to data portability.
You can exercise these rights by contacting us at [[email protected]]. We will respond to your request within a reasonable timeframe.
9. User Consent
By using our Website and creating an account, you consent to the collection, use, and disclosure of your information as described in this Policy. You may also be asked to provide separate consent for specific uses of your information, such as marketing communications.
10. Data Breach Notification
In the event of a data breach that compromises your personal information, we will notify you within [timeframe, e.g., 72 hours] as required by GDPR. The notification will describe the nature of the breach, the affected data, and the steps we are taking to address it.
11. Children’s Privacy
Our Website is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you believe your child has provided us with personal information, please contact us at [[email protected]]. We will delete the information from our systems.
8. Changes to this Policy
We may update this Policy from time to time. We will notify you of any changes by posting the new Policy on the Website. You are advised to review this Policy periodically for any changes.
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: [email protected] Address: 51 Diaz road, Parsons vlei, Gqeberha, 6025, Eastern Cape, SA.
By using our Website, you consent to the collection and use of your personal information as described in this Privacy Policy.