Refunds and Returns Policy
Last Updated: May 6, 2024
Thank you for shopping at Amoria Stores. We are committed to providing you with high-quality products and excellent customer service. If you are not entirely satisfied with your purchase, we’re here to help.
1. Returns for Lace Front Wigs:
1.1. You have 30 calendar days to return a lace front wig from the date you received it.
1.2. To be eligible for a return, your lace front wig must be unused and in the same condition that you received it. It must also be in the original packaging.
1.3. To initiate a return for a lace front wig, please contact us at [email protected]. Our customer support team will provide you with a return authorization and instructions on how to return the item.
2. Returns for Ebooks:
2.1. Due to the nature of digital products, we do not accept returns or provide refunds for ebooks once they have been downloaded or accessed. All ebook sales are final.
3. Refunds:
3.1. Once we receive your returned lace front wig and verify its eligibility, we will process your refund. You will receive the credit within a certain amount of days, depending on your card issuer’s policies.
3.2. Refunds for lace front wigs will be issued to the original method of payment.
4. Shipping:
4.1. You will be responsible for paying for your own shipping costs for returning your lace front wig. Shipping costs are non-refundable.
4.2. If you receive a refund for a lace front wig, the cost of return shipping will be deducted from your refund.
5. Damaged or Defective Products:
5.1. If you receive a damaged or defective lace front wig, please contact us immediately at [email protected]. We will work with you to resolve the issue and provide a replacement or refund if necessary.
6. Contact Us:
6.1. If you have any questions or concerns about our refunds and returns policy, please don’t hesitate to contact us at [email protected] or by mail at:
Amoria Stores 51 Diaz Road Parsons Vlei Gqeberha, 6025 Eastern Cape, SA
We strive to make your shopping experience with Amoria Stores pleasant and hassle-free. Your satisfaction is our top priority.
Thank you for choosing Amoria Stores!